The “Assets” section: a map with a tipper’s track, DVR video and the timeline

Product tour: assets, video wall, tracking, reports and checkpoints on real screens.

Product overview
The Smart Gate checkpoint wall

Smart Gate: the barrier opens by number plate, and the checkpoint keeps working without the internet.

How it works

Retranslation

How to set up an EGTS or Wialon IPS channel.

In all apps 5 min read

Devices are connected to Panopticum once, but their data is often needed by someone else as well: the transport supervision authority, a regional system, the customer of a shipment. A retranslator sends the same points to a second monitoring system, and there is no need for a second device on the vehicle just for reporting.

The Retranslators section

At the top there is a summary: how many channels there are, how many are sending now, how many have errors, how many objects are sent and how many records have gone out. Below are the channels as rows: the switch turns a channel on and off, “Details” opens its state, “Properties” edits the settings.

Retranslators: EGTS and Wialon IPS channels, their state and documentation
Retranslators: EGTS and Wialon IPS channels, their state and documentation
  1. Channels: protocol, receiver, state
  2. New channel

Which protocol to choose

ProtocolHow the receiver recognises the dataWhat you need from the receiving side
EGTSThe connection starts with the dispatcher introducing itselfAddress, port and dispatcher ID
EGTS OIDNo introduction, the vehicle is recognised by its object numberAddress, port and object numbers
Wialon IPSOur server presents itself to the receiver as a device, one connection per vehicleAddress, port, object identifiers (usually the IMEI) and a password, if one is set
Check the protocol in advanceA receiver that expects a different variant of the protocol may accept the data and silently throw it away: from outside this looks like a working channel. Wialon IPS is not the same as Wialon Retranslator; they are different protocols.

A new channel

Press “+ Retranslator” and fill in the form.

A new retranslation channel: protocol, receiver address and devices
A new retranslation channel: protocol, receiver address and devices
  1. The channel name, for example the name of the receiving organisation.
  2. The address and port of the receiver’s server.
  3. The protocol. For EGTS the dispatcher ID and re-authorisation appear (0 means do not reconnect while the connection holds), for Wialon IPS the object password.
  4. Devices: the “All devices of the account” box sends all of them, including future ones. Untick it to choose only the ones you need.

After saving, the password is not shown again; an empty field when editing means ‘keep the old one’.

The channel card

The channel card: sending, object numbers and resending a period
The channel card: sending, object numbers and resending a period
  • Channel: the state, the protocol, the receiver and how many objects are sent.
  • Sending: how many records have gone out, how many the receiver rejected and when the last acknowledgement came.
  • Objects: each vehicle has its own number on the receiver’s side. By default our device number is filled in, but the number is usually dictated by the receiving side: enter it and press “Save numbers”. An IMEI does not fit into an EGTS object number, so a short number is needed there.

How sending works

Points go out in batches, and the receiver acknowledges each one. The mark of what has been sent moves only on an acknowledgement, so if the receiver falls silent, the points pile up with us and go out when it is back. Points older than 15 minutes go out with the ‘from the black box’ flag, that is, from the device’s memory, so that the receiver does not take an old point for the vehicle’s current position.

Device points in the Panopticum database new ones appear on the right mark Panopticum retranslation service in the queue: 0 EGTS, over one connection Receiver: regional system online accepted: 0

Points go to the receiver

  1. Points go out in batches, the receiver acknowledges each one, and only an acknowledgement moves the mark of what has been sent.
  2. The receiver is silent: the mark stays in place, and the points pile up with us without getting lost.
  3. The receiver is back: the backlog goes out in order. Points older than 15 minutes carry the ‘from the black box’ flag, so that the receiver does not take them for the vehicle’s current position.
  4. A rejected record (for example, code 146: the receiver has no such object) counts as sent: otherwise one vehicle would stop sending for the whole fleet.

A record the receiver rejected (for example, it has no such object) counts as sent and shows in the “Rejected by the receiver” counter: otherwise one vehicle would stop sending for the whole fleet.

Resending a past period

If the channel was off and the receiver needs the points for that time, choose the period in the card and press “Start”. No more than 31 days are resent at a time. After a connection drop there is no need to resend: the channel catches up by itself.

The “Start from now” button skips everything accumulated and starts sending from this minute.

An unpaid invoiceIf access is suspended for non-payment, sending stops too. After payment it starts from the current moment, and the channel log records how much was skipped: a month of points in one lump would be a failure for the receiver. The days you need can be resent afterwards.

Guides

At the bottom of the section there are two PDF documents: “How it works” and a step-by-step client guide with the channel states and common mistakes.

In the apps

Web

Everything described above.

Windows

The Retranslators section: the list of channels, a card with objects and resending a period.

Android

The Retranslators section: the channels and their state.

Telegram

In the Telegram panel, Retranslators open from the More menu: the channels and their state.

If it did not work

  • The channel is in “Error”. Look at the details in the card: a wrong address or port, a refused introduction (the wrong dispatcher ID or password) or a receiver that does not answer.
  • “Rejected by the receiver” keeps growing. The receiver does not know the object number: check the object numbers with the receiving side.
  • The receiver says there are no points, while ours says “working”. Most likely the protocol variant is mixed up; check it with the receiving side.

PDF

See also

Found a mistake, or didn’t find an answer? Write to us on Telegram or send us a request, and we will reply and fix the article.

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